Certificate
Course completed by
Duncan Glendinning
Course Duration
~ 2 hours
Issued
09/09/2025
Certificate ID
b502a5ddf0d6d83a
Skills
Understand the basics of negotiation styles like win-win and compromise. Learn techniques for emotional preparation and self-awareness. Recognize and counter biases like confirmation and anchoring. Build trust and rapport using active listening. Develop frameworks to design win-win solutions.
