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Confident and Effective Communication Skills

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About Course

Do you often feel unheard in conversations, struggle to express your thoughts clearly, or find it challenging to navigate difficult discussions? These are common barriers many face, whether in personal relationships or professional settings. Misunderstandings, misaligned expectations, and unresolved conflicts often stem from ineffective communication. These challenges can leave individuals feeling frustrated, disconnected, and unsure of how to move forward.

 

This course provides practical tools to help you develop self-awareness, gain confidence, and express yourself with clarity and purpose. You will learn to listen actively, give constructive feedback, manage biases, and approach challenging conversations with composure. Whether you aim to improve workplace interactions, lead with clarity, or build stronger personal connections, this course will equip you with the skills to communicate effectively and navigate complex discussions with ease.

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What Will You Learn?

  • Understand the principles and benefits of assertive communication in personal and professional settings.
  • Develop confidence in expressing thoughts, setting boundaries, and managing challenging conversations.
  • Master active listening techniques to create meaningful and respectful dialogue.
  • Recognize and address cognitive biases that hinder effective communication.
  • Provide constructive feedback that builds trust and develop collaboration.
  • Apply practical tools to navigate conflicts and enhance interpersonal relationships.

Course Content

Mastering Assertiveness
Introduce the concept of assertiveness, a communication style that balances confidence and respect.

  • Mastering Assertiveness
  • Mastering Assertiveness

Building Confidence in Conversations
Learn how to overcome self-doubt, manage emotional triggers, and prepare for difficult conversations, giving you the tools to engage with others confidently.

Active Listening for Meaningful Dialogue
Explore the techniques of active listening, learn to identify verbal and nonverbal cues, and understand how listening can resolve conflicts and build stronger relationships.

The Art of Constructive Criticism Without Offense
Explores how to provide tactful feedback, balance empathy with assertiveness, and avoid common issues.

Recognizing and Managing Biases in Conversations
Recognize common cognitive biases, reframe assumptions, and approach discussions with greater objectivity and self-awareness.

Applying Assertive Communication
Bring together everything you have learned about assertive communication, active listening, managing biases, and giving constructive feedback.

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Student Ratings & Reviews

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Another gem, helping me to feel more confident when entering a conversation. I think many will underestimate the power of some simple tools and tasks proposed in this course.